Meet my wife Laura. She’s in charge of marketing for the firm, but more importantly for you, she is also the Client Care Manager.
Not only does that mean that Laura is the one who can help you when I’m not available, but she’s also the one who helps me make sure that 100% of everything I do is completely client-focused. That means that from the very first second you visit my website to when we finalize and wrap up your project, my services are completely focused on your convenience and your needs. Not the other way around. And, if I start getting carried away and being too “lawyerly” I’ve got Laura to answer to!
Here are a few things you might want to know about Laura:
Laura isn’t a lawyer.
That’s what makes her so good at what she does. She can see our firm, our practices, and my approach, from an outsider’s non-lawyer viewpoint. Am I making things too complicated? Am I speaking with too many acronyms or jargon? Am I losing track of the “business” in business law? Laura has the perspective to get me back on track so I can do my best for your business.
Laura is a communicator.
With a degree in English, experience as a teacher, and over a decade of work helping scientists in a National Lab communicate highly technical materials in an understandable way, Laura is a communicator. A helluva a good one. She helps ensure that my communications with clients, whether through reports, correspondence, publications, or educational material, is always clear, concise, and understandable.
Laura knows privacy & security.
Having worked in a National Lab environment on highly sensitive projects, privacy and security are second nature for Laura. She plays a huge part in helping me put together the infrastructure that keeps your private information private, and away from unwelcome prying eyes, whether they be your competitors, or Facebook.
With Laura on the team, one & one really does equal more than two. We’re standing by to take the legal hassles off your plate.